Legal Information

Cookie Policy

Hearth Connected Care Inc.

Effective Date: April 21, 2026

1. WHAT ARE COOKIES

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and supply information to the owners of the site.

Cookies may be “session” cookies (which are deleted when you close your browser) or “persistent” cookies (which remain on your device for a set period or until you delete them).

2. HOW WE USE COOKIES

Hearth Connected Care uses strictly necessary (essential) cookies and, with your consent, analytics cookies provided by Google Analytics and advertising cookies provided by Meta.

Essential cookies are required for the basic functionality of the website and cannot be switched off. They are usually set in response to actions you take, such as logging in, setting your privacy preferences, or filling in forms.

Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. These cookies are only set if you give your consent via the cookie banner.

Advertising cookies allow us to measure the effectiveness of our marketing campaigns. Like analytics cookies, these are only set if you give your explicit consent via the cookie banner.

3. COOKIES WE USE

The table below lists the cookies used on this website, their purpose, and how long they last.

Cookie NameProviderPurposeTypeDuration
authjs.session-tokenHearthMaintains your authenticated session when you log in to the Hearth portal.EssentialSession / 30 days
authjs.csrf-tokenHearthProtects against cross-site request forgery (CSRF) attacks during authentication.EssentialSession
authjs.callback-urlHearthRemembers where to redirect you after signing in.EssentialSession
hearth-cookie-consentHearthStores your cookie consent preference so we do not ask you again.Essential365 days
__next_*Next.jsFramework cookies used for routing, caching, and performance optimisation.EssentialSession
_gaGoogle AnalyticsRegisters a unique ID used to generate statistical data on how you use the website.Analytics2 years
_ga_G-QQWJ66DMLNGoogle AnalyticsUsed by Google Analytics to persist session state.Analytics2 years
_gidGoogle AnalyticsRegisters a unique ID used to generate statistical data on how you use the website (short-term).Analytics24 hours
_gatGoogle AnalyticsUsed to throttle the request rate to Google Analytics, limiting data collection on high-traffic sites.Analytics1 minute
_fbpMeta (Facebook)Used by Meta to deliver advertisements and measure their effectiveness.Advertising90 days
_fbcMeta (Facebook)Stores the click ID from a Meta ad click.Advertising90 days
frMeta (Facebook)Encrypted Facebook ID and browser ID to provide advertisement delivery and site measurement.Advertising90 days
trMeta (Facebook)Used to track ad impressions and conversions.AdvertisingSession

4. THIRD-PARTY COOKIES

We use Google Analytics (provided by Google LLC) to understand how visitors use our website. Google Analytics sets cookies on your device to collect information such as pages visited, time spent on pages, and referring URLs. This data is processed in an anonymised form. You can learn more about how Google uses your data at Google's partner policy.

We use Meta Pixel (provided by Meta Platforms, Inc.) to measure the effectiveness of our advertising. With your consent, Meta sets cookies to track when you arrive from our ads and what actions you take on our site. You can learn more about Meta's privacy practices at Meta's Privacy Policy.

If we add additional third-party advertising or social-media cookies in the future, we will update this policy and request your consent before setting them.

5. MANAGING COOKIES

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the “Options” or “Preferences” menu of your browser. The following links may be helpful:

Please note that disabling essential cookies may affect the functionality of our website, particularly the ability to log in to the Hearth portal.

6. CHANGES TO THIS POLICY

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We encourage you to revisit this page periodically to stay informed about our use of cookies.

7. CONTACT US

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email: privacy@hearthconnectedcare.com
Hearth Connected Care Inc., Attn: Privacy Officer

For more details on how we handle your personal data, please read our Privacy Policy.